Leading User Experience at a Tele-Health Startup

 
 

The Company

Fruit Street Health is a series B startup that offers a suite of telemedicine services that address prevention, management, and reversal of disease

The Problem Space

As Director of User Experience, I’ve created a design practice that not only spans our digital product but our holistic service, where design develops and implements strategies to solve customer pain points through not only product features, but also clinical interactions, operational efficiencies, and communications.

I’m happy to discuss and present this work in-person.

2.png

Participant Experience across Responsive Web and Mobile Apps

Helping those suffering from at risk of chronic conditions mange their health and interact with clinicians

Clinician & Admin Portal

Enabling operations and clinical staff to provide participants with a higher standard of care through data and task management

 

Communication Strategy

Taking a holistic approach of solving customer pain points through email, push notifications, and interactions with their registered dietitian